What are the features of business communication? ব্যবসায়িক যোগাযোগের বৈশিষ্ট্যগুলি কী কী?
Features of Business Communication: Communication is a dynamic process.
Information can be exchanged through communication.
The basic characteristics or features of communication are as follows:
1. Information/Messages: Information or message is the basic element of all types of communication.
Communication takes place to transfer particular informational message.
“আর পড়ুনঃ” Discuss The Objectives of Business Communication. (JAIBB)
2. Transfer of messages: The main function of communication is to transfer particular message or information.
“আর পড়ুনঃ” Briefly Discuss The Scope Of Business Communication. (BDE)
3. Two or more persons: Basically communication is a way process.
One person can not make successful communication.
At least two persons are required to complete the communication process
4. Media: Without a media communication can not take place.
Information can bc transferred through written, verbal or non-verbal media.
5. Feedback: Communication experts think that no feedback-no
communication Infect the communication cycle ends with feedback.
For effective communication there must be a feedback from the receiver
“আর পড়ুনঃ” What are the characteristics of communication? (BDE)
6. Specific objective: Communication always made to satisfy a predetermined objectives.
That is in any type of communication there must be a specific purpose.
7. Understanding: Communication must include both the transfer
and understanding of messages Only transfer cun not complete the communication process.
To be effective the transferred message must be understood by the receiver.
“আর পড়ুনঃ” How communication related with management? (BDE)
8. Barriers: Where there is communication there must be some kind of barriers.
In real world we can not think of communication without barriers.
Infect we are to make communication by overcoming the barriers.
19. Dynamic Process: Communication is not a static process,
rather it is a dynamic process which has different steps.
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